Fast-Paced, People-Driven — Built for Scale, Consistency & Agility

Retail and consumer brands thrive on frontline performance — from onboarding store staff quickly to driving seasonal sales and ensuring SOP adherence across multiple outlets. Diwo enables retail, FMCG, franchise, and e-commerce businesses to create consistent, engaging, and scalable learning experiences for frontline teams, cluster managers, and franchisees — all through a multimodal, no-login interface.

​

We have the capabilities to actively support :

​

• FMCG / CPG (Fast-Moving Consumer Goods)

• Food & Beverage Chains

• Fashion & Apparel Brands

• E-commerce & D2C Players

• Luxury & Lifestyle Retailers

• Franchise-Based Businesses & Multi-Outlet Networks

 

Standardize Training Across Stores, Staff & Seasons — With Zero Tech Hassle
From onboarding new hires before day one to pushing seasonal updates in real time, Diwo brings multimodal learning to where your retail teams work.

The examples below highlight how Diwo helps retail brands and franchises scale learning across store teams. From staff onboarding to seasonal campaigns — our platform fits any frontline or back-end training challenge.

1. Store Staff Onboarding
   Speed up onboarding with pre-configured micro learning modules for customer service, grooming standards, safety protocols, and product knowledge. Deliver learning before joining, via WhatsApp or SMS, and track readiness from day one.

2. Sales & Visual Merchandising Training
   Push byte-sized visual merchandising guides and product positioning tips directly to store teams. Enable on-the-job learning with rich media, real-store scenarios, and quick assessments — updated as per ongoing promotions or seasons.

3. Incentive-Linked Learning Campaigns
   Launch campaign-based learning tied to sales targets or seasonal offers. Combine nudges, contests, and gamification to keep learning aligned with KPIs. Drive adoption with leaderboards, badges, and real-time recognition.

4. Area/Cluster Manager Development
   Go beyond store-level training to groom next-level leaders. Offer pathway-based training programs for cluster heads, regional managers, and field supervisors — including ILTs, mentoring, and business acumen building.

5. Seasonal Readiness Programs
   Prepare retail staff for peak seasons or new product launches through curated training journeys. Schedule learning to go live before events and automate nudges to refresh SOPs, checklists, and customer interaction protocols.

​

Want to see how Diwo enables consistent, scalable training across your frontline teams and franchise outlets? Set up a demo and exploratory call with us.